Changing or Cancelling Reservations for Frontcountry Campgrounds

The costs of changing or cancelling a reservation vary, depending on how the change or cancellation is made (website or call centre) and how close to the arrival date the change or cancellation is made. Please refer to the table below to determine costs, and read the explanations below.

Only the person whose name is on the reservation has access to change or cancel a reservation.

Refunds are not given for an eviction, vacating your campsite early, or due to inclement weather.

Click on the titles below for information:

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Changing a Reservation

There is a non-refundable change fee of $6.00 (plus tax) per campsite, per change.

If these changes or cancellations are made more than 7 days before your scheduled arrival date, your camping fees will be refunded or applied accordingly to your changed reservation.

If a change to a reservation is made less than 7 days before your scheduled arrival date, one night’s camping fee will be forfeited. Any remaining camping fees will be refunded or applied according to your changed reservation.

If a date change occurs on same day of arrival, 2 night’s camping fees will be forfeited.

Changing to a different campground is considered a cancellation, the reservation charge will not be refunded and all cancellation penalties apply. Changing sites within the same park may occur without penalty, but must be preapproved by the Park Facility Operator and depends on availability.

Reservations cannot be changed or cancelled earlier than two and a half months prior to the requested arrival date (this policy only affects reservations that are made more than 75 days prior to the arrival date).

Cost to Change a Reservation

  Via Website Via Call centre

Costs of changes made to reservation

$6.00 (plus tax) per campsite, per change. $11.00 (plus tax) = $6.00 change charge + $5.00 call centre charge, per campsite, per change.

Cancelling a Reservation

The original reservation charge is non-refundable.

There is a non-refundable cancellation charge of $6.00 (plus tax) per reservation.

If a cancellation is made more than 7 days before your scheduled arrival date, the camping fees will be refunded.

If a cancellation is made less than 7 days before your scheduled arrival date, one night’s camping fee will be forfeited. Any remaining camping fees will be refunded.

If a cancellation is made on the day of arrival, two night’s camping fee will be forfeited. Any remaining camping fees will be refunded.

Reservations are held until 11 AM of the day after the scheduled arrival date. If you do not notify the park directly of a late arrival, your reservation will be cancelled, all reservation and camping fees will be forfeited, and the park operator will have the right to give the site away to another visitor.

Reservations cannot be changed or cancelled earlier than two and a half months prior to the requested arrival date (this policy only affects reservations that are made more than 75 days prior to the arrival date).

Cost to Cancel a Reservation

  Via Website Via Call Centre

Cost to cancel a reservation 7 or more days before the arrival date

$6.00, plus tax, per campsite (camping fees refunded). $11.00 (plus tax)  = $6.00 cancellation charge + $5.00 call centre charge, per campsite (camping fees refunded).
Original reservation service charges of up to $18.00 (plus tax) per campsite, or the call centre surcharge will not be refunded.

Cost to cancel a reservation made within 7 days to 1 day of the arrival date

Forfeit one night’s camping fee. $5.00 (plus tax) for the call centre per campsite (forfeit one night’s camping fee).
Original reservation service charge of up to $18.00 (plus tax) per campsite, the call centre surcharge and the one night’s camping fee will not be refunded.

Cost to cancel a reservation on the same day of arrival

Forfeit two night’s camping fees. $5.00 (plus tax) for the call centre per campsite (forfeit two night’s camping fees).
Original reservation service charges of up to $18.00 (plus tax) per campsite, the call centre surcharge and the campsite fee will not be refunded.

No Shows and Late Arrivals

Reservations are held until 11 AM the day after the scheduled arrival date.

If you do not notify the park directly of a late arrival, your reservation will be cancelled, all reservation and camping fees will be forfeited, and the park operator will have the right to give the site away to another visitor.